These Terms and Conditions ("Terms") govern the services provided by Cathy Coyle, DRAOI, operating under Enodia Global Ltd. By accessing, purchasing, or engaging with any services, whether in person or online, you agree to be bound by these Terms. Your continued use of our site and services signifies your acceptance of these Terms.

Services Offered

Group Programs, 1:1 Coaching, Online programs, Group Retreats and Solo Retreats
Cathy Coyle, DRAOI, and Enodia Global Ltd. offer various programs, including but not limited to group programs, 1:1 coaching, group retreats, and solo retreats. These services are designed to promote personal development and are grounded in a Psycho-Spiritual Perspective, incorporating elements such as Shamanic practices, Breath Work, Energy Work, and Meditative States. Cathy’s practice is built on Nondual Spiritual foundations.

Refund Policy

Digital Products:

Refunds: You may request a refund for digital products within 14 days of the date of purchase, in alignment with EU legislation, provided that the product has not been downloaded or accessed. Once a digital product with an immediate download option (such as Elementals) has been purcahsed and you have been enrolled on the teachable platform, no refunds will be issued.

1:1 Coaching Services:
Refunds for 1:1 coaching services are available under the following conditions:

You may request a refund within 7 days after the first session.
No refunds will be issued after this period unless a genuine health issue or employment issue arises that prevents you from continuing the sessions. Such requests will be reviewed on a case-by-case basis, and documentation may be required.
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Cathy Coyle, under Enodia Global Ltd. can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Cathy Coyle, Enodia Global Ltd. where practicable will be refunded any advance payments made for coaching sessions not yet provided.

Retreats

Cathy Coyle, DRAOI operating under Enodia Global Ltd, is a small, independent business, and each reservation is very important to us. We invest a significant amount of love, time, and energy in organizing our retreats, and we also make non-recoverable payments in advance to make them happen. Therefore, please read our terms and conditions carefully before you book. By transferring your deposit, you indicate that you have read and agreed to the terms and conditions on this page.

Thank you!

Booking and Payment:

To secure your space on a Solo or Group Residential retreat, a 50% non-refundable deposit is required. Your space is only confirmed once we have received this payment and you have received a booking confirmation email from us. If you do not receive a confirmation email within 24 hours of making your reservation, please contact us at info@cathycoyle.com.

Retreat Cancellation Policy:

The balance of the full retreat investment is due 50 days before the retreat start date. No refunds will be allowed after this date unless your space is filled by someone on the waitlist upon your withdrawal request.
For solo retreats you do have the option to transfer to an alternative date and this can be accomodated up to 48 hours before retreat start date in case of genuine emergecy, any expenses incurred for venue rental, retreat costs such as food and guest facilitator fees, travel and air travel will be deducated and balance can be carried forward to an alterntive date, no refunds allowed.
In the case of group retreats you may transfer your booking to a suitable friend; please contact Cathy to discuss the transfer. This is not an option for solo retreats.
Travel insurance is recommended for international guests to cover any issues that may prevent travel to the retreat or expenses incurred while overseas.
We are unable to offer refunds or transfers if you cannot attend the retreat due to natural circumstances such as weather or road conditions. The retreat will proceed for those who can attend, and all associated costs (rent, staff, food, etc.) will still need to be covered.

Change or Cancellation of a Retreat:

If we are forced to change the retreat dates or cancel a retreat due to circumstances within our control, you may choose to transfer to another retreat or receive a full refund.
If the retreat is canceled due to circumstances beyond our control, such as an act of God or changes in national COVID regulations, you will be offered a transfer to a future retreat date.

Cost:
The retreat price includes all meals & accommodation, yoga, energy work, shamanic offerings & teachings, and transport (excluding airport transfer). Air travel is not included.

Photography and Social Media:
During the retreat, photographs may be taken for promotional purposes. By attending, you agree to allow photographs of yourself to be used in DRAOI's promotional materials. We will use discretion in capturing and selecting images, ensuring they are respectful and non-intrusive.

The DRAOI team

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